Frequently Asked Questions

Everything you need to know about shopping with Percival.

Where does Percival ship to?

We offer worldwide shipping. Delivery times vary by region, with standard UK delivery taking 2-3 working days and international orders typically arriving within 5-10 working days.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please ensure tags are attached. Returns from the UK are free of charge via our online portal.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. Our items generally follow a slim-to-regular fit; if you are between sizes, we recommend sizing up.

Where are Percival garments manufactured?

We pride ourselves on ethical sourcing. Most of our collections are produced in London, Portugal, or Italy, using high-quality fabrics sourced from world-renowned mills.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, Google Pay, and 'Buy Now, Pay Later' options like Klarna.

Can I change or cancel my order?

Because we process orders quickly, we can only make changes or cancellations within 30 minutes of the order being placed. Please contact our customer service team immediately for assistance.