Returns & Exchanges

We want you to be completely satisfied with your Percival purchase, which is why we offer a 28-day return window for all unworn and tagged items. Whether you need a different size or a full refund, our streamlined process ensures your wardrobe update is completely hassle-free.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Label and Post

  Download and print your pre-paid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.

• 4.
  Processing and Refund

  Once our warehouse team inspects your return, we will process your refund or exchange within 5-10 business days back to your original payment method.